Welwynn takes your privacy very seriously and takes every appropriate measure to afford you optimum discretion and confidentiality. The law protects the relationship between a client and a clinician, and information cannot be disclosed without written permission by the client, a parent or legal guardian.
Welwynn Outpatient Center will maintain sufficient records to justify thorough and appropriate treatment. The information you give us is confidential and release or disclosure of any identifiable information to any individual or agency is prohibited except under the following ethical and legal conditions:
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Protecting your privacy
Psychiatrists, Clinicians, Therapists and Educators have always managed records with great concern for privacy and confidentiality. Although the security of records has continuously been addressed by Psychology Codes of Ethics as well as State and Federal laws, the rules have been considerably strengthened by the provisions of the Health Insurance Portability and Accountability Act (HIPAA). The following information provides details about the provisions of the HIPAA and your rights concerning privacy and your psychological records.
Who will observe these rules?
The following individuals are required by HIPAA to comply with the privacy rules:
You have the following rights regarding your medical information:
For treatment: We will use information about you to assist in the continuity of treatment and services. This information will not be shared with other health care professionals, however, unless you specifically request or agree to it and sign a consent form to that effect.
For payment: With your authorization, we may use and disclose information about you for billing purposes. This is generally restricted to your name and other personal identifiers (address, and other relevant information such as social security number or Medicare number, or other needed information), diagnostic and treatment codes, dates of service and similar information.
For health care operations: We may share basic identifying information with an administrative assistant or other office staff to assist in scheduling or other treatment procedures. This would not normally include the contents of your record.
As required by law: It is possible (but unlikely) that the Department of Health and Human Services may review how we comply with the regulations of HIPAA. In such a case, your personal health information could be reviewed as a part of providing evidence of compliance.
Business associates: We may contract with a billing agency or attorneys to attend to business aspects on an as needed basis. In this case, there will be a written contract in place with the agency requiring that it maintain the security of your information, in compliance with the rules of HIPAA.
We are required by law to maintain the privacy and security of your protected health information. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We must follow the duties and privacy practices described in this notice and give you a copy of it. We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information, please visit: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
CHANGES TO THIS NOTICE: Please note that this privacy notice may be revised from time to time. You will be notified of changes in the laws concerning privacy or your rights as we become aware of them. In the meantime, please do not hesitate to raise any questions or concerns about confidentiality with us at any time.
COMPLAINTS: If you believe we have violated any of your rights or have complaints about your services, we encourage you to first address your complaint with your clinician or the Welwynn Clinical Director. Please include your full name, date of birth, and contact information in your complaint.
If you believe we have violated your privacy rights, you also have the right to file a complaint in writing at:
United States Secretary of Health and Human Services200 Independence Avenue, S.W.Washington, D.C. 20201(202) 619-0257
Welwynn’s identifying information is:Welwynn Outpatient CenterP.O. Box 2530Raleigh, NC 27615984 -200-2780